Privacy Policy
Last updated: February 23, 2026
This Privacy Policy describes Our policies and procedures on the collection, use, disclosure, retention, and protection of Your Personal Data when You use the Service and informs You about Your privacy rights and how applicable laws protect You.
We use Your Personal Data to provide, operate, and improve the Service. By accessing or using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
Interpretation
Words with capitalized initial letters have meanings defined under the following conditions. The definitions shall apply whether they appear in singular or plural form.
Definitions
- Account means a unique account created for You to access Our Service.
- Affiliate means an entity that controls, is controlled by, or is under common control with the Company.
- Company (referred to as “the Company”, “We”, “Us” or “Our”) refers to TNS Fem Health Private Limited, First Floor, Plot No 29, L N Malviya Infra Projects Pvt Ltd, Sector 11, Dwarka, New Delhi, South West Delhi, Delhi – 110075, India. The Company operates under the brand names MyFemily and Nutritionist Saloni.
- Country refers to: Delhi, India.
- Cookies are small files placed on Your Device containing browsing-related information.
- Device means any device capable of accessing the Service.
- Personal Data means any information relating to an identified or identifiable individual.
- Service refers to the websites https://myfemily.com and https://nutritionistsaloni.com and related digital services.
- Service Provider means a third party processing data on behalf of the Company.
- Usage Data means data collected automatically when using the Service.
- You means the individual or legal entity accessing the Service.
Applicable Data Protection Laws
This Privacy Policy is designed to comply with applicable data protection and privacy laws, including but not limited to:
The Digital Personal Data Protection Act, 2023 (India); the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011; the General Data Protection Regulation (GDPR) effective May 25, 2018; the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA) effective January 1, 2023; and the California Online Privacy Protection Act (CalOPPA) effective January 1, 2014.
Where required, the Company implements appropriate safeguards to ensure lawful processing of Personal Data and protection of user rights.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
We may collect the following categories of Personal Data:
- Full name
- Email address
- Phone number
- Billing details
- Date of birth
- Gender
- Health and wellness information voluntarily provided by You, including medical history, menstrual cycle information, dietary preferences, lifestyle habits, and progress tracking data
Health-related information is collected solely to provide personalized wellness and nutrition services and is processed based on Your consent.
Usage Data
Usage Data is collected automatically and may include IP address, browser type, device identifiers, pages visited, time spent on pages, and diagnostic information.
Tracking Technologies and Cookies
We use Cookies and similar technologies for authentication, analytics, security, and improving user experience. You may disable Cookies in Your browser settings, though certain features may not function properly.
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
- To provide and maintain the Service
- To manage Your Account
- To perform contractual obligations
- To communicate updates and service-related information
- To send marketing communications where consent is provided
- To improve and optimize the Service
- To comply with legal obligations
- To prevent fraud and misuse
Sharing of Your Personal Data
We may share Your Personal Data:
- With Service Providers for hosting, payment processing, analytics, and customer support
- With Affiliates within the corporate structure
- In connection with mergers or business transfers
- With legal authorities where required by law
- With Your consent for any other purpose
We do not sell Personal Data.
Retention of Your Personal Data
We retain Personal Data only for as long as necessary for the purposes described in this Policy or as required by law.
- Account data: duration of relationship + up to 24 months
- Support communications: up to 24 months
- Analytics data: up to 24 months
- Financial records: up to 7 years as required under tax laws
After expiration of retention periods, data is securely deleted or anonymized.
Transfer of Your Personal Data
Your Personal Data may be processed in jurisdictions outside Your location. We ensure reasonable safeguards are implemented where required by applicable law.
Your Rights
Subject to applicable law, You may have the right to:
- Access Your Personal Data
- Correct inaccurate data
- Request deletion
- Withdraw consent
- Restrict or object to processing
- Request data portability
You may exercise Your rights by contacting Us.
Disclosure of Your Personal Data
Business Transactions
Personal Data may be transferred in connection with mergers, acquisitions, or asset sales.
Law Enforcement
We may disclose Personal Data if required by law or valid governmental request.
Other Legal Requirements
We may disclose Personal Data to comply with legal obligations, protect Company rights, prevent wrongdoing, or protect user safety.
Security of Your Personal Data
We implement commercially reasonable technical and organizational safeguards, including encryption, secure hosting, and restricted access controls. However, no method of transmission over the Internet is 100% secure.
Children’s Privacy
The Service is not intended for individuals under 18 years of age. We do not knowingly collect Personal Data from individuals under 16 without verified parental consent.
Links to Other Websites
The Service may contain links to third-party websites. We are not responsible for their privacy practices.
Changes to this Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last updated” date. Continued use of the Service constitutes acceptance of the revised Policy.
Grievance Officer
In accordance with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, the Company has appointed a Grievance Officer to address concerns relating to Personal Data processing.
Grievance Officer
TNS Fem Health Private Limited
Email: support@myfemily.com
Phone: +91 98716 77424
The Grievance Officer shall acknowledge complaints within a reasonable time and endeavor to resolve grievances within the timelines prescribed under applicable law.
Contact Us
If You have any questions about this Privacy Policy, You may contact Us:
- Email: saloniarora@myfemily.com
- Email: paras@myfemily.com
- Email: support@myfemily.com